Madia botanica is committed to offering you a product that meets your needs. If you think that one of the products you bought online does not meet your expectations, then, feel free to return the product. The total amount of the purchase minus the shipping costs will be credited to your account.
Only products purchased at Madia botanica can be returned for refund.
Non-returnable and non-refundable items:
- Gift cards
- Soap dish
- Smudge sticks
- Workshop registration
PS: In case of damaged items or if you have any other questions about returns, send us an email at the following address: firstname.lastname@example.org
Steps to follow for returns:
It's very simple, send us:
- The reason why you return the product (s)
- Proof of purchase
- The product you want to return
Pack the contents carefully to avoid damage and ship to:
480 Madran Road
Do not forget to keep shipping receipts and information for your records.
Unfortunately, return shipping and handling charges are not refundable.
Your return package will be processed as soon as I receive it.